There is a stark difference between talking “at” your customer and talking “to” your customer. Talking “at” your customer will create a disconnect; it simply tells the customer what to do but doesn’t tell the customer how to do it. Talking “to” your customer will create a connection; the message will feel relational and it will begin a conversation.
In this Quick Win Clinic episode (recorded live at MarketingSherpa Summit 2017), Flint McGlaughlin optimizes an email for BJ’s Wholesale that fails to talk “to” its customers and, instead, talks “at” them.
This #1 New York Times best-selling guide to decluttering your home from Japanese cleaning consultant Marie Kondo takes readers step-by-step through her revolutionary KonMari Method for simplifying, organizing, and storing.Despite constant efforts to... read more
Out of the Box Owl isn’t your average marketing book: Mary Shannon Moore has expertly crafted something that will forever change the way people build and expand their businesses by leveraging the power that social networking provides. After 12 years ... read more
by Stephen R. Covey (Author, Narrator), Simon & Schuster Audio (Publisher) (5184) Buy new: $28.30$23.95193 used & new from $23.95
Stephen R. Covey's book, The 7 Habits of Highly Effective People, has been a top seller for the simple reason that it ignores trends and pop psychology for proven principles of fairness, integrity, honesty, and human dignity. Celebrating its 15th yea... read more
If you're running ads on the Display Network, your call to action needs to be enticing—and match a prospect's expectations for how they want to interact with your brand. See how Joe Martinez, Director of Paid Media for Granular, uses Google Analytics to inform his best CTAs.